Discussion:
What an excellent place to hide the 'Beta' warning.
(too old to reply)
jiiota
2007-04-16 19:15:13 UTC
Permalink
So I had a copy of Photoshop CS3 Beta running. When I tried to install the new
copy of CS3 I just bought, it said it couldn't install it because there was a
conflict with Photoshop CS3. In other words, the new official CS3 was
conflicting with the Beta version. So I uninstalled PS CS3. By dragging it to
the trash. Just as I would uninstall anything else.

That didn't work, so I searched the web and found the following warning
(below) buried within the Adobe message boards. Most importantly, "you CANNOT
uninstall by dragging CS3 Applications to the trash, you must use the
uninstaller."

Of course, now that I have disposed of PS CS3, the uninstaller doesn't work.
So I guess I'm screwed regarding Photoshop until someone releases the 'cleanup'
script.

Bummer. I really wish they had added this note to the new CS3 installer.
What a pain in the ass.


--------------------------------------------------------------------------------
-------------------------

Adobe is now shipping Creative Suite 3. If you are a beta or pre-release user,
you must first uninstall all CS3 beta and pre-release programs on your machine
before installing the shipping versions.


On Windows XP, uninstall via Add/Remove Programs in the Control Panel.
On Windows Vista, in the Programs section of the Control Panel, select
Uninstall a Program.
On Macintosh, the uninstaller is in Applications/Utilities/Adobe Installers.
Note: you CANNOT uninstall by dragging CS3 Applications to the trash, you must
use the uninstaller.

After uninstalling, proceed with installing the shipping version of Creative
Suite 3.

We can no longer distribute the old version of the CS3 Cleanup script, but we
are working on a new version that will be available within the next few days.
We appreciate you patience and apologize for any inconvenience.

For the latest information on this issue, check the Adobe Labs page.

Edited: 04/16/2007 at 07:05:45 PM by Christina Wiley
thekamp
2007-04-16 19:28:49 UTC
Permalink
Welcome to the club...
dod488
2007-04-16 19:31:01 UTC
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Yep! I'm in the same boat.
Christina Wiley
2007-04-16 20:41:05 UTC
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Go back to that post, I've updated it with manual uninstall instructions. It's sticky, at the top of the forum.
jiiota
2007-04-16 20:44:29 UTC
Permalink
Go back to that post, I've updated it with manual uninstall instructions. It's sticky, at the top of the forum.
Thank you.
jiiota
2007-04-16 20:49:24 UTC
Permalink
Ah- so it *was* a mistake to continue installing the rest of the CS3 suite.
Somehow I doubt that removing "any files and folders with CS3 in the name" is
going to work at this point. I also imagine that if I un-install the whole
suite I'll end up with some sort of problem regarding the activation.

Maaaaan. I guess I'll keep my fingers crossed for that clean-up script.
jiiota
2007-04-16 21:54:47 UTC
Permalink
Great- thanks!
Christina Wiley
2007-04-16 21:53:03 UTC
Permalink
We're testing the new scripts now, and we hope to have them posted by tomorrow afternoon.
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